After -sales service

Fast and timely after-sales service

Xuedilong's service team is located all over the country, and its experienced service engineers can provide quick and effective responses to every service request of users; it has set up a 400 technical support hotline, and senior engineers are ready to answer various technical questions in the use of the system.
Complete customer file management

The company establishes a customer profile for each user, tracks the installation and usage of systems and instruments, and has professional customer service personnel to conduct return visits, paying full attention to every stage of the user's system life cycle.
High-quality and efficient customer training

Based on user needs, we provide users with different types and levels of training services, taught by professional and high-quality training instructors, to better support users to quickly and accurately master system usage and daily maintenance methods, and provide a strong guarantee for the long-term stable operation of the system.